KN/WATER Gauteng metros

Water-loss report prioritisation

Fix the leaks that matter most, first.

Roughly 47% of treated water in South African municipalities is lost to leaks. Reports arrive by the hundred each day; this platform ranks them so crews go where they save the most.

The problem

Treated water lost 47% non-revenue water, mostly leaks
Reports a day 100s per metro: leaks, bursts, no water
Crews Few budgets cover a fraction of the faults

Municipalities can't repair everything at once, so the order matters: a burst main in a dense suburb loses more water, and affects more people, than a dripping meter.

How it works

  1. 01

    Reports come in

    Residents report leaks and outages from their phones, with a GPS pin and photos. Each morning new reports are pulled from every source.

  2. 02

    Duplicates are linked

    Reports of the same fault, close together and within a few days, are linked so a burst main counts once, with the number of people who saw it.

  3. 03

    The model picks today’s work

    An analyst sets how many faults the crews can take on. The model chooses which of the open reports to fix first; runs can be compared side by side.

  4. 04

    Crews fix and report back

    Crews get their jobs in an app that works offline, check in and out on site with photos, and the analyst sees each fault close on the map.

Who it's for

Map data © OpenStreetMap contributors (via OpenFreeMap). Wards and metro boundaries: OCHA / South African Municipal Demarcation Board. Regions and towns: © City of Johannesburg, © City of Ekurhuleni. Demo reports are synthetic.